Group Managing Director and Group Chief Operating Officer
Andy Maguire is HSBC’s Group Chief Operating Officer leading operations, technology and corporate services for the bank. Andy also leads HSBC’s chief operating officers who are responsible for the effectiveness and efficiency of the bank’s operations.
A key focus for Andy and his team is finding simpler, better and faster ways for customers to do business with HSBC and for colleagues to do their jobs with the outcome that the bank is run at a lower cost. Andy is also accountable for the oversight and success of the Group’s major investment programmes.
Andy began his career with Lloyd’s Bank, where he worked in retail, corporate and private banking. He then worked for 20 years as a consultant specialising in large transformation programmes in Europe, the Americas and Asia, latterly with Boston Consulting Group. At BCG, he was the head of the Banking and Customer Services practice, managing partner of the UK and Ireland, a member of the firm’s global executive committee, and from 2010-14 he led BCG’s relationship with HSBC.